# FD24 AI Voice Agent

> The iPhone and iPad console for Front Desk Line, FrontDesk24's AI answering service. Front Desk Line answers a business's phone number 24/7 on a dedicated local number, takes messages and booking requests, sends SMS follow-ups, and transfers callers to a person. FD24 AI Voice Agent shows the owner every call as it happens, the requests that need an answer, and the agent's settings, and lets the owner take a live call with one tap. Coming soon to the App Store.

FD24 AI Voice Agent is made by FrontDesk24, which also builds an AI hotel front desk, kiosk and PMS (see https://frontdesk24.us/llms.txt). The app works only with Front Desk Line accounts; hotel staff use a separate app, FrontDesk24 Mobile. Realtime voice on Front Desk Line runs on xAI's Grok.

## Pricing

Front Desk Line is a flat monthly subscription, billed by FrontDesk24 (not through the App Store; the app has no in-app purchases).

- **$39/mo** for 150 included AI voice minutes
- **$69/mo** for 300 included AI voice minutes
- **$99/mo** for 500 included AI voice minutes
- 7-day free trial with 60 included voice minutes on every plan, card required, no setup fee, cancel anytime (cancellation takes effect at the end of the billing period). Self-serve signup at https://frontdesk24.us/#line-plans

## What the app does

- **Line** — live calls and recent calls. Follow a call's transcript as it happens. "Take this call" rings the owner's staff phone and transfers the caller to them.
- **Inbox** — messages and booking requests the agent captured, with the caller's name, callback number or email, details and urgency. Marking one handled moves it to the Archive.
- **Agent** — the first line callers hear, what the agent knows about the business, and the staff phone for transfers. The business details can be drafted from the business's website or a short description, and each suggested detail is reviewed before it is added. Hotels can also connect a property management system.
- **Alerts** — optional push notifications for calls, sent only to devices signed in to the line owner's account.
- **Sign-in** — Sign in with Apple, or a one-time code emailed to the line's address. No password. The session is kept in the device's secure storage.

## Requirements

- iPhone or iPad with iOS 15.1 or later
- A Front Desk Line subscription

## Common questions

- **Who is it for?** Any business that wants its phone answered when nobody can pick up: inns and small hotels, and service businesses that take bookings or appointments by phone.
- **Can I keep my number?** Front Desk Line gives you a dedicated local number. Publish it, or forward your existing line to it.
- **Can a person take over?** Yes. Open the live call in the app and tap "Take this call"; the app rings your staff phone and hands the caller to you. The agent also offers warm transfer to the staff phone.
- **Where are transcripts kept?** On FrontDesk24's servers, in the business's own record. See the privacy policy.
- **How do I delete my account?** Email hello@frontdesk24.us from the line's email address.

## Docs

- [Home](https://fd24.ai/): what the app does and how to start
- [Support](https://fd24.ai/support/): requirements, sign-in, alerts, taking calls, billing, account deletion
- [Privacy policy](https://frontdesk24.us/privacy.html): covers Front Desk Line call data and the FD24 AI Voice Agent app
- [Terms of service](https://frontdesk24.us/terms.html)
- [Front Desk Line plans](https://frontdesk24.us/#line): pricing and signup
- [FrontDesk24 platform](https://frontdesk24.us/llms.txt): the wider hotel front desk, kiosk and PMS

## Optional

- Contact: hello@frontdesk24.us
- App: FD24 AI Voice Agent (iOS bundle com.fd24.app), coming soon to the App Store
- Company: FrontDesk24, est. 2025
- Industry: AI answering service / Hospitality technology / Small business phone automation