Answers
How much does an AI answering service cost?
Updated 2026-11-11 · FD24 AI by FrontDesk24
FD24 AI costs $39, $69 or $99 a month, flat, for 150, 300 or 500 AI voice minutes. There is no setup fee and no contract, and every plan starts with a 7-day free trial that includes 60 minutes and stops at 60. Across the market, AI answering services usually charge either a flat monthly plan with included minutes, like FD24 AI, or a per-minute or per-call rate. Human receptionist services cost far more: Ruby starts at $250 a month for 50 minutes, and Smith.ai’s human receptionists at $300 a month for 30 calls.
What drives the price
- Minutes or calls included. Most plans include a monthly allowance. A short call that takes a message is one to two minutes, so 150 minutes covers roughly 75 to 150 calls.
- Flat versus metered. A flat plan is easy to budget. Metered pricing can be cheaper for very low volume and more expensive when calls run long. FD24 AI does not meter overage: a paying line answers for a 10% grace past its plan’s minutes, plus any extra minutes the owner has bought, then stops taking calls until the next month.
- Setup and onboarding fees. Some services charge to set up scripts or integrations. FD24 AI has none: you sign up yourself and the agent can draft its business details from your website.
- Add-ons. Calendar booking, SMS follow-ups, call transfer and a mobile app are sometimes extra. FD24 AI includes texting follow-ups, call transfer, the web console and the iPhone app (FD24 AI on the App Store) on every plan.
FD24 AI plans
- $39/mo — 150 AI voice minutes
- $69/mo — 300 AI voice minutes
- $99/mo — 500 AI voice minutes
- 7-day free trial with 60 minutes on every plan; the trial stops at 60 minutes. Card required, cancel anytime; cancelling takes effect at the end of the billing period.
Plans and the free trial are at fd24.ai/start. FD24 AI is also sold as Front Desk Line on frontdesk24.us. See how other services compare in FD24 AI compared.
Sources
- Ruby pricing, checked 2026-10-20
- Smith.ai pricing, checked 2026-10-20
Questions
Common questions
Is there a setup fee?
No. FD24 AI is self-serve: you sign up, get a local number, and the agent can draft its business details from your website for you to review.
What happens if I use all my minutes?
Nothing is billed extra. On the trial, the line stops at 60 minutes. A paying line answers for a 10% grace past its plan’s minutes, plus any extra minutes the owner has bought, then stops taking calls until the next month. FD24 AI does not charge overage.
Is there a contract?
No. Plans are month to month and you can cancel anytime. Cancelling takes effect at the end of the billing period.
FD24 AI answers your business line 24/7 from $39 a month. 7-day free trial with 60 minutes, no setup fee.
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