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FD24 AI vs Ruby
Updated 2026-10-20 · FD24 AI by FrontDesk24
Ruby is a human virtual receptionist service: real people answer your calls, from $250 a month for 50 minutes up to $1,725 for 500 minutes. Its plans include optional AI enhancements such as AI-powered transcripts, but Ruby says it “is not an automated virtual receptionist”. FD24 AI is an AI receptionist: it answers 24/7 from $39 a month for 150 minutes. Choose Ruby if every caller must reach a person; choose FD24 AI for a much lower monthly price.
Side by side
| FD24 AI | Ruby | |
|---|---|---|
| Who answers | An AI agent, 24/7 | Human receptionists |
| Starting price | $39/mo for 150 minutes; $69/300; $99/500 | $250/mo for 50 minutes; $395/100; $720/200; $1,725/500 |
| Per minute (entry plan) | About $0.26 | About $5.00 |
| Setup fee | None | None |
| Trial or guarantee | 7 days with 60 minutes, stopping at 60; card required | Money-back guarantee for first-time users who cancel within 21 days of purchase or before using 500 receptionist minutes, whichever occurs sooner (per its FAQ) |
| Mobile app | Web console, and an iPhone and iPad app: FD24 AI on the App Store. No Android app | Ruby App; its pricing page links the App Store and Google Play |
| Keep your number | Dedicated local number; forward your existing number to it | Call forwarding; local or toll-free number hosting |
Ruby details are per its own site, checked 2026-10-20. Prices change; check the source links below.
Choose FD24 AI if
- You want calls answered by an AI agent for under $100 a month.
- Most calls are questions, messages and booking requests an agent can handle.
- You want to read your calls’ transcripts yourself, and take over live calls from the iPhone app.
Choose Ruby if
- Every caller must speak with a person.
- Your calls need a person’s judgement, and the budget allows about $5 a minute on the entry plan.
Sources
- Ruby pricing, checked 2026-10-20
- Ruby FAQs, checked 2026-10-20
Questions
Common questions
Does Ruby have an AI receptionist?
Ruby says it “is not an automated virtual receptionist”: its calls are answered by people, and its plans include optional AI enhancements such as AI-powered transcripts (per its site, October 2026).
FD24 AI answers your business line 24/7 from $39 a month. 7-day free trial with 60 minutes, no setup fee.
Start the free trial