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FD24 AI vs Smith.ai
Updated 2026-10-20 · FD24 AI by FrontDesk24
Smith.ai sells an AI receptionist billed per call ($150 a month for 75 calls, with a free tier of 25 calls) and a human receptionist service from $300 a month for 30 calls; its AI can hand callers to its own North America-based receptionists. FD24 AI is an AI receptionist billed by minutes, from $39 a month for 150 minutes, that transfers callers to your own phone. Choose Smith.ai if you want human backup staff; choose FD24 AI for a lower monthly cost.
Side by side
| FD24 AI | Smith.ai | |
|---|---|---|
| Starting price | $39/mo for 150 minutes; $69/300; $99/500 | AI: free for 25 calls, then $150/mo for 75 calls; $500/300 calls. Human receptionists: $300/30 calls up to $2,100/300 calls |
| Billed by | Flat monthly, by AI voice minutes. No overage charge: a paying line stops taking calls until next month once it is past its minutes | Per call; extra AI calls $2.17–$3.00 |
| Transfer | Transfer to your staff phone | To a live Smith.ai receptionist, day or night (which plans include it is not stated) |
| Calendar | Google Calendar booking for trades businesses on paid plans, connected by our team | AI scheduling with Calendly and others; Clio and Zapier integrations |
| Free trial | 7 days with 60 minutes, stopping at 60; card required | Free AI tier with 25 calls |
| Setup fee | None | “No setup fees” on its main pricing page; not stated on the AI pricing page |
| Take over a live call | In the iPhone app, watch a live call and tap Take this call to have it transferred to you. The agent also offers callers a transfer to your phone | Not described on its pages |
| Cancel | Month to month; cancel anytime, effective at the end of the billing period | AI plans: month to month with 30 days’ notice |
Smith.ai details are per its own site, checked 2026-10-20. Prices change; check the source links below.
Choose FD24 AI if
- You want calls answered for $39–$99 a month rather than $150 or more.
- Your calls should come to you, not to an outside receptionist.
- You want no notice period when you cancel.
Choose Smith.ai if
- You want human receptionists to take over when the AI can’t help.
- You get very few calls: its free tier covers 25.
- You rely on Clio or Calendly integrations.
Sources
- Smith.ai AI receptionist pricing, checked 2026-10-20
- Smith.ai pricing, checked 2026-10-20
Questions
Common questions
Is Smith.ai an AI or a human answering service?
Both. Smith.ai sells an AI receptionist billed per call and a separate human virtual receptionist service; its AI can transfer callers to its human receptionists.
FD24 AI answers your business line 24/7 from $39 a month. 7-day free trial with 60 minutes, no setup fee.
Start the free trial